BOOKING TERMS:

• All present applicable taxes are included. However, any changes in the tax structure will be charged to the clients accordingly.

• Hotel Timings: Standard check-in time is 2:00 PM, and check-out is 11:00 AM. Early check-in/late check-out is subject to hotel discretion.

• Exclusions: Entrance fees, parking, and guide charges are not included in the package.

• Itinerary Modifications: Once booked, the itinerary cannot be modified. Any changes must be discussed with the tour executives, and applicable charges will be borne by the client.

• Transportation: Services will be provided as per the itinerary and not at disposal.

• Accommodation: In case of unavailability, alternate arrangements will be made in a similar category hotel.

• Children Policy: Kids below 5 years are complimentary, sharing parents’ beds. However, milk/food for infants is chargeable.

• Force Majeure: Expenses due to unforeseen factors like natural calamities or political disturbances must be borne by the clients.

• Personal Expenses: Costs like laundry, telephone, room service, alcoholic beverages, minibar charges, tips, portage, and camera fees are not included.

• Hilly Area Conditions:

• AC will not function in vehicles in hilly areas.

• Most hotels in hilly areas do not have escalators or AC/fans. Special requests for these facilities must be made before booking.

• Cancellation: Glacial Adventures is not responsible for cancellations caused by unforeseen events beyond its control.

• Requests to prepone or postpone a tour package must be made in writing at least 7 days before the tour date.

• A fee of INR 3000 will be charged for any changes.

BOOKING CONFIRMATION:

• 50% payment is required to confirm the package, after which the booking voucher will be issued.

• 100% payment must be completed 30 days prior to arrival, failing which the booking will be treated as canceled.

• Please share a screenshot of the payment for records.

IMPORTANT NOTE:

• Expenses incurred due to any factors beyond our control, like natural calamities, heavy snowfall, landslides, political insurgencies, strikes, etc., will not be covered.

• Travel insurance and rescue costs are not included in the package cost.

“Any Change in present applicable Tax structure in future per Govt. notifications Taxes will be levied accordingly.”

If the Client wishes to amend or cancel their booking for any reason (including but not limited to death, accident, illness, or non-payment of the balance amount), the Company reserves the right to recover cancellation charges.

• Communication Requirement: All cancellations must be communicated in writing, and the advance amount is non-refundable, in addition to forfeiting the deposit amount of the tour.

CANCELLATION CHARGES:

The following charges will apply:

• 30 days or more prior to departure: Advance amount is non-refundable.

• 30 to 15 days prior to departure: 50% of the total tour cost.

• 14 to 7 days prior to departure: 75% of the total tour cost.

• 7 days to 1 day prior to departure: 100% of the total tour cost.

• No Refund for No Shows: There will be no refund in the case of a no-show.

AMENDMENTS & ADDITIONAL CANCELLATION CHARGES:

• Amendments Resulting in Cancellations: If any amendments result in the cancellation of one or more services, the cancellation charges outlined above will apply.

• Amendment Requests: All amendment requests must be submitted in writing. Changes will only be processed after the Company receives the request.

THIRD-PARTY SERVICES:

For services booked through third parties (e.g., air/train tickets or other services), the following will apply:

• Cancellation charges will be as per the terms of the respective airline, railway, or third-party provider.

• The Company reserves the right to recover its service charges for booking and canceling these services.